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thetford fridge fault 14

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thetford fridge fault 14

Postby theresa » February 28th, 2010, 5:20 pm

our thetford lcd n180 fridge died on us last night , the error code is 14 . we are in spain now with no fridge . anyone else had this error code if yes what was the fault.
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Re: thetford fridge fault 14

Postby ted hughes » February 28th, 2010, 6:29 pm

Error code 14 means that the Display Board and Power board have lost communication with each other. This could be caused by a bad connection or there could be a fault on one of the boards.

Here is a link to Thetford's Spanish service centres http://www.thetford-europe.com/web/show/id=55025/langid=42

I hope you get it fixed soon. Please tell us how you get on.
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Re: thetford fridge fault 14

Postby theresa » February 28th, 2010, 11:20 pm

thanks for that, we rang the dealer we got the van from and he said he will get someone over here to ring us tomorrow to come and sort it out . we will see, yes i also think that one of the boards has gone wrong, will let you know how we get on :? once again thank you for the link :D
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Re: thetford fridge fault 14

Postby theresa » March 3rd, 2010, 11:07 am

well so much for our dealer geting someone to ring us, waited and waited for phone call , no phone call , so rang dealer again and was given the phone number for thetford over here , all of which we could have done as its on the back of the book for the fridge, rang thetford in barcalona, the only agent is an hour and a half away , they wont come out so we will have to take the van down they will then see what part is needed ,when said part comes in we then have to drive back to have it fitted. so at the end of the day we have sorted it out our selfs and the dealer have done nothing, its so easy for dealers to say oh dont worry we will sort it out for you , and if there are any bills we will pay them ,when they are talking to you on the end of a phone. :( think we will just wait till we get back home to have it sorted , we also have a recall on the hab door , so it can all be done at the same time , not by the dearler but a swift agent near us who also happens to be a thetford agent as well
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Re: thetford fridge fault 14

Postby diamond » March 12th, 2010, 10:04 pm

We had the same problem 14 on our thretford fridge the other day. Rang the agent and told bring it in the caravan and they will look at it. Guess what we put the oven on which is next to the fridge to cook our evening meal and it came on no problem and been running on for 3 days. Still dont know what the problem was. Just glad its working as its the first time out for this year and we are on a seasonal pitch in 2weeks.
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Re: thetford fridge fault 14

Postby theresa » March 13th, 2010, 11:57 pm

well we had a agent come out to us in spain , he replaced the panel in the top of the door and two black boxes at the back , still no joy he just shugged his shoulders and said maybe a broken wire , then went on his merry way , funny thing is that the fridge is now working on gas , but we still have error 14 up , so we have booked it in for an agent to repair it when we get back
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Re: thetford fridge fault 14

Postby mike142sl » March 17th, 2010, 9:50 am

Going the same way as cars? just too many clever electrics for their own good. It's never the item that is faulty, always the sensor - if we didn't have them in the first place things like this would just, well,..... work! as they did in the good old days of basic design and function.
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Re: thetford fridge fault 14

Postby diamond » March 18th, 2010, 10:53 pm

Hi we are still having a problem with our fridge, it worked off and on over the weekend, finally now its working fine again. We are away in Wales for 2 weeks , home sunday so we have booked it in for a repair on monday morning, just hope they can fix it because we are going onto a seasonal pitch on the 26th Mar, just hope we can get the van back for then. Diamond.
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Re: thetford fridge fault 14

Postby mike142sl » March 19th, 2010, 9:47 am

Lat year we had Error 12 and was told that it can happen after bing left for a few months! The dealer replaced the Circuit Board and fixed it so hopefully it will still be fixed when I pick it up in a couple of weeks for our first trip away after Easter.
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Re: thetford fridge fault 14

Postby theresa » March 28th, 2010, 3:02 pm

well we are home from spain and the van is booked in for the 30th to have the fridge fixed (we hope ) will let you know how it goes.
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